Amazon Off Campus Hiring Fresher For Seller Support Engineer

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Amazon Off Campus Drive: Amazon Off Campus hiring fresher for Software Support Engineer Role for any graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

Amazon
About Amazon :

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Job Description :

The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.

Job Title : Software Support Engineer
Job Type : Full Time
Location : India
Experinence : Fresher – 2 years

Role and Responsibility :
  • Demonstrates effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
  • The employee will be required to support the sellers via phone/chat and emails.
Education and Skills :
  • Education: Any Graduation (other than BE, BTech and MBA Freshers)
    Education: Bachelor Degree in any discipline with 0-10 years of experience.
  • Excellent written and verbal communication in English and Hindi.
  • Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
  • Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
  • During the first four months (Training & Transition) no unplanned leaves are allowed.
  • Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
  • Home environment free from background noise where you can connect to the internet and work on your deliverables.
  • Should have a good internet connection with a minimum speed of 50 MBPS or better and should have at least 100 GB data from a reliable provider.
  • Should have access to mobile phone at all times from a reliable provider.
  • Should have power back up in case of power shut down.
  • Candidates who are based in the below locations should only apply: Dehli or UP
  • The employee will be required to support the sellers via phone/chat and emails.
How To Apply Amazon Off Campus Drive ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here

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