American Express Off Campus Drive : American Express Off Campus hiring fresher for TCPS Analyst Role for Bachelor / Master Degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About American Express :
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Job Description :
The primary objective would be to deliver very high standard of customer service by reviewing and analyzing requests received from merchants and customers globally for prepaid products and make informed decision to pay or decline the request post determining if all the compliance requirements are met.
Job Title : TCPS Analyst
Job Type : Full Time
Work Location : Gurgaon
Experience : Fresher – 3 Years
Role and Responsibility :
- Managing inbound customer and seller calls and faxes for all prepaid products like Gift Card and Traveler cheques.
- Handle Claims for lost/Stolen and Unable to Cash Traveller Cheques.
- Handle Escheatment calls and faxes.
- Process Refund Requests, Overspend and Excessive balance cases
- Candidate should be able to multi-task and prioritize work to ensure balance is met between regulation, policy, and customer service experience.
Education and Skills :
- Graduate with 0 – 3 years of Prior Experience
- Work in a 24*7 work environment in a customer facing calling profile
- Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail.
- Good oral and written communication skills in English
- Good listening and decision-making skills.
How To Apply American Express Off Campus Drive ??
All interested and eligible candidates can apply before expired in the following link.
Apply Link :Â Click Here
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