Evolent Health Off Campus Drive : Evolent Health off campus hiring freshers for Intern, Application Support Roles for Bachelor’s degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Evolent Health :
Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference working in everything from scrubs to jeans.
Job Description :
The Intern, Application Support is a highly motivated person with excellent communication and interpersonal skills to interact with internal/external teams and application users and help trouble shoot/resolve issues reported by various departments within Evolent Health. This person will provide high quality operational, technical, and systems support to preserve customer satisfaction and internal business functions to aid in minimizing recurrence of incidents.
Job Title : Intern, Application Support
Job Type : Full Time
Location : Pune
Experience : Fresher – 1 year
Role and Responsibility :
- Provide first-level support, including problem replication, triage, and resolution of issues, the majority of which are associated with Standard Operating Procedures (SOPs).
- Provide accurate and timely resolution of issues, and escalation when necessary.
- Ensure that Service Level Agreements (SLAs) are met.
- Maintain and update documentation related to operations and support processes within Confluence.
- Contributes to improvement of existing processes and identification of new processes and technical alternatives to resolve problems.
Education and Skills :
- Bachelor’s degree in Computer Science, IT- related degree or comparable experience.
- 0 – 1 year(s) of progressive experience within application support/IT operations organizations.
- 0 – 1 year(s) experience with T-SQL, ability to view and write T-SQL code for triage and investigation.
- Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas.
- Basic knowledge of web application functionality and fundamental Infrastructure knowledge of computer systems.
How To Apply Evolent Health Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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