Wipro Off Campus Drive : Wipro off campus hiring for Associate Role for Graduate – Any Non tech Graduate (Tech Graduate like B. Tech and B.E can be considered with 6 months of experience) degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Wipro :
Wipro is a leading IT, consulting and business services company. We harness the facility of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to assist our clients adapt to the digital world and make them successful. A corporation recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we’ve over 190,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to create a far better and a bold new future.
Job Description :
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs
Job Title: Associate
Job Type: Full Time
Work Location: Gurugram
Experience : Entry Level
Role and Responsibilities :
- Maintains quality service by enforcing quality standards, analyzing, and resolving client’s problems, and recommending system improvements.
- Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes.
- Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
- Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.
- Adhere to compliance and generate control reports.
- Generate statutory reporting per country requirement.
- Audit Management – Active participation in internal/external audits
- Escalation management
- Generating scheduled/ ad-hoc reports
Education and Skills:
- Graduate – Any Non tech Graduate (Tech Graduate like B. Tech and B.E can be considered with 6 months of experience)
- B. Tech and Full time MBA Freshers not applicable
- Trainable Skills:
- Neutral Voice and Accent and call management
- UK Saving and Retirement Industry Skills
- Process Knowledge
- Languages:
- English (R/W/S) with C1 Language Proficiency Level
- Work Condition
- Flexibility to work in 24*5 shift environment 12:00PM to 12:00AM Window (9.5 Shift Hours)
- Flexibility to occasionally extend work hours to meet business needs.
- Saturday and Sunday Fixed Off
- Looking for
- Excellent Communication Skills (Verbal + Written
- Customer Service through calls, Chats & emails
- Mandatory Skills: L&P Policy Acquisition & Servicing .
How To Apply Wipro Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
Instant Job Updates and Alerts :
Join our Official WhatsApp Group : Click Here
Join our Official Telegram Channel : Click Here
Join our Official Instagram : Click Here
ஈ