S&P Global Off Campus Drive : S&P Global Off Campus hiring fresher for Associate Technical Application Support / PCF – SME Role for Bachelor’s\PG degree in Computer Science\Commerce\Management degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below. Â
About S&P Global :
Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Job Description :
By analyzing fund flow, stock loan availability, short interest, and stock lending volume, Securities Finance anticipates sector and security movements. Since its launch in 2002, Securities Finance has become the go-to source for Investment Managers, Securities Lending Practitioners and Sell Side Professionals, informing better decision making with the fastest, most reliable, and comprehensive global short-side intelligence available.
Job Title : Associate Technical Application Support / PCF – SMEÂ
Job Type :Â Full Time
Location :Â Gurgaon / Hyderabad / Noida
Experience : Fresher – 2 Years
Role and Responsibility :
- Responsible for monitoring of enterprise products and escalate to different stakeholders as per the escalation procedures.
- Handling client queries – including interacting with them, understanding their issues, providing necessary follow-up’s with them, and setting expectations appropriately.
- Proactively monitor and notify clients for any delays, product enhancements, or outages, or any performance issues on the platform.
- Developing a deep understanding of all of the products we are responsible for taking appropriate actions for a good client experience, the objective being we need to identify before the client reaches out to us
- Researching and analyzing issues, determining corrective actions, and coordinating and communicating with involved parties
Education And Skills :
- Bachelor’s\PG degree in Computer Science\Commerce\Management with 0-1 years of experience.
- Excellent communication and analytical skills(Ability to communicate with clients via Phone/Email)
- Positive attitude with qualities of a team player
- Problem-solving and thinking out of the box
- Ability to adapt and be flexible to changing requirements and procedures
- Ability to take ownership and execute tasks independently
- Willing to work in rotational shifts (Any 5 days of the week)
How To Apply S&P Global Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here(Associate Technical Application Support), Click Here (PCF – SME)
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