HCL Off Campus Drive: HCL Off Campus hiring fresher Walk-in for Sales Support Role for any graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About HCL :
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 176,000+ ‘Ideapreneurs’ across 50 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.
Job Description :
HCL is offering a Great Opportunity to make a career, with the number one search engine worldwide.
Job Title : Sales Support Role
Job Type : Full Time
Location : Gurgaon
Experinence : Fresher
- 27 November – 1st December , 10.00 AM – 5.30 PM
- A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59)
- Contact – Preeti Pandey
Role and Responsibility:
- Achievement of SLA including First Touch Substantive Response, Time to Respond and Total Resolution Time
- Achievement of Quality targets including error rates, issue resolution, and customer service
- Ability to adapt to rapidly changing processes
- Resilient under pressure and ability to quickly adapt to unforeseen work demands.
- For all non-standard redlines that are raised by the customer, create corresponding issues and seek approvals through the internal processes to ensure everything is tracked and closed.
- Strong stakeholder management with a range of cross functional teams to ensure issues are moved through quickly.
- Ensure that all records are accurate and up to date
- Identify the need for, seek and record cross-functional or business stakeholder approvals for various components of the commercial or contractual package
- Ensure compliance with work instructions and absolute compliance with corporate, legal and SEC guidelines including ethical and financial rules
- Escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets
- Respond and action in a timely professional manner any escalations received
- Push back when the request doesnt contain the relevant details required
- Attend meetings to assess progress on projects which are in motion, and take detailed notes to share with stakeholders
- Focus on reduction of the overall cycle time to ensure quicker deal processing
- Create regular status reports regarding progress on project
How To Apply HCL Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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