NTT Data Off Campus Drive : NTT Data Off Campus hiring fresher for Helpdesk Senior Representative Role for B.E / B.Tech / M.E / M.Tech / MCA / B.Sc degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About NTT Data :
NTT DATA Services is a recognized leader in IT and business services including cloud, data and applications. A division of NTT DATA headquartered in Texas, the company leverages consulting and deep industry expertise to help clients accelerate and sustain value throughout their digital journeys.
Job Description :
We are currently seeking a Helpdesk Senior Representative – Fresher to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Job Title : Helpdesk Senior Representative – Fresher
Job Type : Full Time
Location : Bangalore
Experience : Fresher
Role and Responsibility :
- Manages customer interactions & records reported issues in the ITSM
Identifies issues, apply fixes and investigate root causes using internal instructions. - Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone ,e-mail and chatScreens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
- Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner
Education and Skills :
- Ideally University education, preferably technical degree, or Microsoft certifications
- Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications
- Willing to work from office 5 days in a week.Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
- Excellent communication and customer service skills
- Fluency in English language
- Flexibility to work in rotational shifts (24/7).
How To Apply NTT Data Off Campus Drive??
All interested and eligible candidates can apply before expired in the following link.
Apply Link : Click Here
Instant Job Updates and Alerts :
Join our Official WhatsApp Group : Click Here
Join our Official Telegram Channel : Click Here
Join our Official Instagram : Click Here