PhonePe Off Campus 2026 Hiring Fresher For Onboarding Specialist | Bangalore

PhonePe Off Campus Drive 2026 : PhonePe Off Campus 2026 hiring fresher for Onboarding Specialist Role for Bachelor’s or Master’s Degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

About PhonePe :

PhonePe is a mobile payments app that allows you to transfer money instantly to anyone, by using just their mobile number. Our goal is to make digital payments so easy, safe & universally accepted that people never feel the need to carry cash or cards again.

Job Description :

The PhonePe Customer Experience Operations team is focused on addressing problems that our  customers encounter while using PhonePe. As part of the team, you will look to understand customer issues better and improve customer  experience by working with other internal teams to improve solutions that we can offer.  Customer Experience Operations offers an ever changing landscape of varied challenges as every  customer conversation is different. This offers us an opportunity to develop and challenge ourselves  as we move ahead in our careers

Job Title : Onboarding Specialist
Job Type : Full Time
Location : Bangalore
Experience : Fresher – 1 Years

Role and Responsibilities :

• Act with integrity & think customer-first in every interaction 
• Handle PhonePe account and transaction related queries 
• Ability to flex between phone & data channels 
• Follow specified process guidelines to bring about resolution 
• Build customer trust through their interaction 
• Ability to meet hourly & daily productivity goals 
• Leverage internal processes and resources to drive resolution 
• Escalate appropriately taking support from relevant teams to resolve customer issues
• Recommend process improvements 
• Engage & Educate customers so they’re able to leverage PhonePe to the fullest

Education and Skills :

• Have excellent written and verbal communications 
• Have good learnability 
• Be an active listener and deal well with objection 
• Have strong customer orientation and ability to adapt/respond to different scenarios
• Be a team player, flexible and open to feedback 
• Ability to multitask, prioritize, and manage time effectively 
• Should be able to speak in English and Hindi 
• Graduation (10+2+3) is Mandatory  
• Multilingual skills (spoken + written) in South Indian languages are preferred

How To Apply PhonePe Off Campus Drive 2026 ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here

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