NTT Data Off Campus Hiring Fresher For Helpdesk Associate | Bangalore

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NTT Data Off Campus Drive : NTT Data Off Campus hiring fresher for Software Developer Role for any graduates and any passout graduates are eligible. The detailed company eligibility and application details are given below.

NTT Data
About NTT Data :

NTT DATA Services is a recognized leader in IT and business services including cloud, data and applications. A division of NTT DATA headquartered in Texas, the company leverages consulting and deep industry expertise to help clients accelerate and sustain value throughout their digital journeys.

Job Description :

NTT Data is looking for Helpdesk Associate

Job Title : Helpdesk Associate
Job Type : Full Time
Location : Bangalore
Experience : Fresher

Role and Responsibility :
  • Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. – Activities include recognition, research, isolation, resolution & follow up steps. – Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. – Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
Education and Skills :
  • Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications – Helpdesk Associate at Grade-4 position in Service Desk – Must be a Graduate. B.Tech/B.E or any other technical degree preferred – Good communication skills with 1 year of international calling experience – Good comprehension & writing skills – Must possess excellent customer handling skills – Should be comfortable to work in rotational shift with 24×7 support window
How To Apply NTT Data Off Campus Drive??

All interested and eligible candidates can apply before expired in the following link.

Apply Link : Click Here

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