Gartner Off Campus Hiring Fresher For Service Operations Associate | Gurgaon

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Gartner Off Campus Drive : Gartner Off Campus hiring fresher for Service Operations Associate Role for any graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

About Gartner :

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we’re proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

Job Description :

As a member of this team, you will have the opportunity to work directly with Gartner’s service delivery group (especially the Marketing Program Managers) with the central goal of driving productivity of the service associates, and to enable process efficiency in the way the service team delivers value to the clients. You will review client’s marketing collateral to ensure its compliance with Gartner’s content compliance policy, whilst putting on the hat of a marketing expert ensuring that post-review collateral still has a marketing spin to it. This is very essential for the business, as it is the only touch point which allows Gartner to protect its objectivity and integrity in the industry, as an unbiased research firm.

Job Title : Service Operations Associate
Job Type : Full Time
Location : Gurgaon
Experience : Fresher – 3 Years

Role and Responsibility :
  • Evaluate Marketing Collaterals from Gartner clients to ensure they are following Gartner Content Compliance policy
  • Provide guidance to client to improve the content quality of the material
  • Ensuring 100% adherence to SLAs on client facing deliverables
  • Collaborate with Client Success team to enhance client experience and map Gartner offerings to client needs, leading to higher engagement
  • Demonstrate ability to seek feedback from stakeholders as well as leverage metrics and internal analysis to identify opportunities to improve service delivery for stakeholders
  • Drive Media CoE to enhance client experience, engagement and other operational metrics leading to higher Promo pipeline and client retention for the organization 
Education and Skills:
  • Graduate having 0-3 years of work experience
  • Exposure to digital content review, content management, content licensing/editor
  • A keen eye for detail while reviewing client’s collateral
  • An excellent command on written English and can write succinct messaging to ensure clients understand the review comments/feedback
  • Strong orientation towards process and operational excellence
  • Strong cross-functional collaboration skills
  • Excellent oral and written communications skills, and proficiency in English
  • Enjoys working in a collaborative and high performing team environment and keen to accelerate learning curve
  • Detail-oriented with high personal standard for quality and accuracy
  • Skillful in managing expectations of varying stakeholders (internal & external)
  • Quick Learner, Process- driven
How To Apply Gartner Off Campus Drive ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here

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