Solventum: Solventum off campus hiring fresher for Technical Services Analyst Role for B.E / B.Tech / BCA/ MCA / BSc degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below. Â
About Solventum:
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Job Description :
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients’ lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
Job Title: Technical Services Analyst
Job Type:Â Full Time
Location:Â Bangalore
Experience: Fresher – 2 Years
Role and Responsibility :
- Providing Enterprise level product support to clients (internal and external) via phone and email.
- Resolving assigned incidents within the SLA timelines working with internal(L3/IT/Development) and external(clients/vendor) resources.
- Documenting all resolution activities, communication related to support request/Incidents in the respective support/incident ticket.
- Maintaining status of issues in incident tracking system and performing appropriate follow-up on escalated issues.
- Participating in new product roll outs, maintenance releases, testing, documentation and operational improvement projects.
Education and Skills :
- BE/ BCA/ MCA, BSc (Computer Science) or related field 0-2 years experience either as a Product/Application Support Engineer for Enterprise Applications providing support to US or International Customers
- Excellent communication skills both written and verbal. Demonstrated strong customer service/support skills
- Knowledge of some or all of the following is required: Microsoft operating systems, networking and Internet technologies, databases including MS SQL, Oracle, MySQL, VBS/VBA, IIS/Apache, Java Scripting and Microsoft Office Suite
- Problem-solving skills with complex software installations of Enterprise applications Knowledge of Health Care Domain, Medical Transcription, HL7, HIS, Radiology Information System (RIS)
How To Apply Solventum Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
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