Sprinklr Off Campus Drive : Sprinklr Off Campus hiring fresher for the Research Intern Role for Bachelor’s or master’s degree in Human-Computer Interaction (HCI), Cognitive Science, Psychology, Design graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Sprinklr :
Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Job Description :
As a UX Research Intern, you will play a critical role in shaping the future of Sprinklr’s multi-product enterprise platform. You will collaborate closely with teams based in the United States, gaining exposure to global product development practices and cross-functional stakeholder engagement. You will work closely with an assigned mentor, senior UX researchers, product designers, and engineers to translate complex workflows into simple, delightful user interactions. This is not a “shadowing” role you will own a multi-phase research study, collect impactful qualitative and quantitative data, and present a final capstone project directly to product leadership.
Job Title : Research Intern
Job Type : Full Time
Location : Gurgaon
Experience : Fresher – 2 Years
Role and Responsibility :
- Support and Execute Studies: Assist in planning, designing, and conducting generative and evaluative research studies, including user interviews, surveys, and usability tests.
- Data Synthesis & Analysis: Analyze qualitative feedback and quantitative behavioral metrics to build user personas, task analyses, and user journey maps.
- Cross-Functional Collaboration: Partner with product managers and engineers to understand technical constraints and ensure user needs are integrated into product roadmaps.
- Research Operations Support: Help organize participant recruitment pipelines, coordinate study logistics, and manage internal research repositories.
- Advocate for the User: Translate raw data into highly actionable design insights, presenting findings through compelling visual decks and reports to cross-functional stakeholders.
- UX Quality Assurance: Participate in product benchmarking, track competitor software developments, and review platform features to identify usability friction.
Education and Skills :
- Education: Currently pursuing a Bachelor’s or master’s degree in Human-Computer Interaction (HCI), Cognitive Science, Psychology, Design, or related field.
- AI-First Mindset: A strong curiosity for AI systems. Eagerness to learn how to research AI-driven products, including human-AI trust, hallucination impacts, and prompt workflows, and enthusiasm for adopting AI tools to streamline the research pipeline, such as automated synthesis and transcript analysis.
- Research Fundamentals: Solid academic or project experience with foundational UX research methods, such as card sorting, heuristic evaluations, semi-structured interviews, and context mapping.
- Analytical Mindset: Ability to synthesize complex, ambiguous data sets into clean, concise, and structured takeaways.
- Communication Skills: Excellent presentation skills, with a knack for telling stories with data and articulating the “why” behind user behaviors.
- Tool Proficiency: Familiarity with user testing platforms (UserTesting, UserZoom), survey tools (Qualtrics, Typeform), and prototyping/collaboration spaces (Figma, Miro).
- Enterprise Curiosity: Passion for solving dense, complex B2B workflow puzzles rather than just simple B2C applications.
How To Apply Sprinklr Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
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