Tech Mahindra Off Campus Drive: Tech Mahindra Off Campus hiring for Voice Process Role for any graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Tech Mahindra :
Tech Mahindra is one of the fastest-growing brands and amongst the top 15 IT service providers globally. Tech Mahindra has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 Global 100 Most sustainable corporations in the World’ by Corporate Knights. With the TechM NXT. NOW framework, Tech Mahindra aims to enhance ‘Human Centric Experience’ for our ecosystem and drive collaborative disruption with synergies arising from a robust portfolio of companies. Tech Mahindra aims at delivering tomorrow’s experiences today, and believes that the ‘Future is Now’.
Job Description :
We are hiring for Under-Graduate/Graduate and Fresher/Experience candidates who are willing to join immediately for Customer Support Associate Role. Preference: Looking for Immediate Joiner. Grab the opportunity to work with one of the leading E-commerce platform!!
Job Title : Voice Process
Job Type :Â Full Time
Location : Noida / Hyderabad / pune
Experinence : Fresher
Time and Venue :
- Job Role: Service Desk
- Shift Timings: Rotational Shift
- Working Days: Rotational off
- Work Type: IT Support role (voice)
- Salary Package: 2.4 lpa
- Role: Full time
- Work From Office Mandatory
- Locations Available: Pune, Noida and Hyderabad
Details :
- end-user questions via phone and email on all IT supported applications
- first-line investigation and diagnosis
- logging and ownership including routing/assigning/escalating in between teams
- an issue and search the relevant information through tools provided
- basic computer/laptop hardware, OS and browser issues remotely, if required access client system via remote desktop tools and troubleshoot to resolution
- Account Management
- ticket during its lifecycle.
- customer and user satisfaction surveys / call-backs as agreed
- personal and Common Mailbox.
- with internal/stakeholder/customer via e-mail/tool.
- remote assistance on software/application issues via the tool provided
- KB/KEBD for solutions.
- reporting on self-workload.
- to SLAs and compliance.
How To Apply Tech Mahindra Off Campus Drive??
All interested and eligible candidates can apply before expire in the following link.
Apply Link: Click Here
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