Wipro Off Campus 2026 Hiring Fresher For Customer Service Representative | Gurugram

Wipro Off Campus Drive 2026: Wipro off campus 2026 hiring fresher for Customer Service Representative for B.Com / BBA / BA / BCA / BHM / B.Sc graduates and 2025 / 2026 batch graduates. The detailed company eligibility and application details are given below.  

About Wipro :

Wipro is a leading IT, consulting and business services company. We harness the facility of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to assist our clients adapt to the digital world and make them successful. A corporation recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we’ve over 190,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to create a far better and a bold new future.

Job Description :

Wipro Ltd. is looking for a Customer Service Representative for our Human Resource Outsourcing Business into a B2B campaign.

Job Title: Customer Service Representative
Job Type: Full Time
Work Location: Bengaluru
Experience: Fresher

Role and Responsibility :

• Customer Service through calls, Chats & emails 
• Ensure timely and accurate service delivery at defined productivity levels 
• Build client & domain knowledge to be able to deliver a resolution on the first conversation 
• Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort 
• To strive to create a healthy and fun filled Environment in the team 
• Display interpersonal skills in handling the day-to-day operations on the floor 
• Adhere to Customer Service Attendance & Accountability policies 
• Execute issue /query resolution and ensure proper documentation & follow-up 
• Maintain Internal & Client level delivery quality on calls, chats & email conversations 
• Identify, share and support operational improvements 

Education and Skills:

• Graduates in B.com, BBA, BA, BCA, BHM, B.Sc. and 3-year degree courses except Stats, Maths and Eco Hons, Freshers and candidates with relevant BPO experience eligible (Maximum 2.5 years of relevant experience can be considered.) 
• Full-time MBA, BE, B Tech graduates with minimum 6 months of relevant experience can apply. 
• Very Good written & spoken communication skills 
• Should be flexible to work in rotational shifts in 24*5 work environment 
• Proficient in computer usage and Basic knowledge on MS Office 
• Pro-active & Positive Attitude • Ability to Work efficiently and effectively in a team 
• Excellent Customer facing Skills and Ability to build Rapport 
• Should have the ability to escalate issues with a view to bringing about a win-win resolution

How To Apply Wipro Off Campus Drive 2026 ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link: Click Here

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