AON Off Campus Drive : AON Off Campus hiring fresher for Contact Center Representative Role for B.E / B.Tech / MCA graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About AON :
Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. We employ the strongest team of professionals in the industry, who have access to the widest breadth and depth of research, platforms, and services in more locations and for more industry segments than any other human capital firm. Our singular focus is on our clients: We deliver distinctive value, top-rated customer service, and measurable business impact.
Job Description :
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.
Job Title : Contact Center Representative
Job Type : Full Time
Location : Gurgaon
Experinence : Fresher – 1 Year
Role and Responsibility :
- Accurately answering queries and questions by following procedures correctly and meeting agreed deadlines.
- Following client specific requirements to meet each clients’ exact needs.
- Delivering a high level of Customer Service for all internal and external customers.
- Applying the processes and procedures of the team in daily work.
- Achieving team and individual targets (KPIs, SLAs, quality targets).
- Reviewing and updating procedures and documentation.
- Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues).
- Maintaining required levels of technical knowledge and behavioral standards, especially all regulatory and statutory requirements.
- Building strong relationships with client teams, client representatives and third-party providers.
- Communicating with relevant parties using the appropriate communication channel and language.
- Performing additional tasks as requested by your manager.
Education and Skills :
- Team player, who can work with tight deadlines.
- Strong communication skills, both verbal and written.
- Strong attention to detail and commitment to provide ongoing quality.
- Good understanding of Word and Excel.
- Aon Impact Model (AIM) expectations
- High school graduation required.
- Experience working in Customer Service preferable.
How To Apply AON Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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