Deloitte Off Campus Drive : Deloitte Off Campus hiring fresher for Customer Support Analyst Role for B.E / B.Tech / M.E / M.Tech / M.Sc graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Deloitte :
Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.
Job Description :
This position is responsible for providing Service Support for various software applications, with a high degree of customer satisfaction, expertise, accuracy and timelines. Keep users informed about their Incidents’ status at agreed intervals. Log all Incident/Service Request details & functions as the first point of contact for users.
Job Title : Customer Support Analyst
Job Type : Full Time
Location : Hyderabad
Experience : Fresher – 1 Year
Role and Responsibility :
- Customer handling skills – Call etiquettes · End to End ticket management · Basis ITIL concepts of Incident, problem & change management is must · Experience in managing voice & non-voice support (Calls, chats & email)
Education and Skills :
- 0-1 year experience
- Any Graduate
- Excellent Customer service (Phone / Chat / Emails)
- Excellent spoken English Language proficiency
- Proficient with MS-Office
- ServiceNow experience preferred
- Exposure to application support, ITIL framework etc.
- Excellent written & verbal skills
- Customer Service experience
How To Apply Deloitte Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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