Capgemini Off Campus Drive : Capgemini hiring fresher for Service Desk Role for BA, B.Com, B.Sc (All Streams), BCA, BBA or any 3 years graduates and 2022 batch graduates are eligible. The detailed company eligibility and application details are given below.
About Capgemini :
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future.
Job Description :
If you have the passion, the right skill, and the aptitude to work with new technologies, then Capgemini is the place to get the future you want in your career. We cordially invite engineers from all streams and branches to register and apply. Please refer to the eligibility guidelines given below.
Job Title : Service Desk
Job Type : Full Time
Location : Bangalore , Kolkata
Experinence : Fresher
Role and Responsibility :
- Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
- Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
- Meet customer requirements through first contact resolution
- Clarify customer requirements
- probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empath
Education and Skills :
- Should be graduating in 2022
- Should have 55% and above in Graduation (till 4 semesters or 2 years)
- Qualification – Any 3-year Graduate – BCA, All Streams allowed for BSc.
- 1 year gap is allowed after educational milestone e.g. SSC and HSC
- Candidates must be open to relocate to any location and work in night shifts
- Candidates must be available to join immediately
- Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
- Should be open to sign Service Level Agreement
How To Apply Capgemini Off Campus Drive??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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