Groupon Off Campus Hiring Fresher For Customer Service Representative | Bangalore/Chennai

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Groupon Off Campus Drive : Groupon Off Campus hiring fresher for Customer Service Representative Role for Bachelor/Master Degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

About Amazon :

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Job Description :

The Customer Service Team plays a vital role in directly impacting the reputation of Groupon by providing one-to-one support to our subscribers via email and chat to address any questions or concerns with their Groupon experience. Individuals who thrive in our CS team are web savvy and have high degrees of empathy, and resourcefulness.

Job Title : Customer Service Representative
Job Type : Full Time
Location : Bangalore
Experience : Fresher

Role and Responsibility :
  • Respond to emails and chats from our current and future subscribers, ranging from simple usage questions to unique circumstances that come up with a specific offer
  • Manages email, chats, and calls from customers
  • Resolve customer issues in a timely and consistent manner
  • Manage time and productivity to meet daily individual and team ticket targets
  • Stay current with knowledge of the internal ticketing system, customer portals, back office databases, Groupon redemption procedures, and specifics around different types of merchant features Previous professional experience in a customer service capacity, preferably in a high volume, transactional environment
  • Strong written and verbal communication skills
Education and Skills :
  • Comfort in a computer-based role for up to 8 hours a day. Ability to work in any shift based on business needs.
  • Minimum Experience: Fresher / 1- 3 Years of Experience.
  • Graduation is Mandatory (must have all the relevant docs & Provisional certificate)
  • Willingness to work night shifts
How To Apply Groupon Off Campus Drive ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here

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