Revature Off Campus Drive: Revature Off Campus hiring fresher for the Graduate Trainee Role for B.E / B. Tech / M.E / M.Tech degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Revature :
Revature is a tech career launch pad and the largest employer of entry-level technology talent in the U.S. The company works with Fortune 500 companies, government organizations, and top systems integrators to grow their business by hiring, training, and deploying top tech talent.
Job Description :
Digital workplace services is a centralized team that provides technical support to our clients, including troubleshooting and resolution of IT issues and ensuring smooth functioning of their Computer Systems and IT Services. As many as 90 global clients across different continents are supported by 15,000 strong Service Desk team, across the globe. The landscapes of IT Service Desk has witnessed significant transformations due to technological advancements. Today, many organizations leverage AI chat bots to automate and streamline their support processes. AI chat bots use natural language processing to provide instant responses to common user queries and handle simple tasks, reducing the workload on human analysts. Robotic Process Automation (RPA) is also gaining traction, allowing repetitive and rule-based tasks to be automated, freeing up analysts’ time for more complex issues.
Job Title : Graduate Trainee
Job Type :Â Full Time
Location : Pune
Experience : Fresher
Role and Responsibilities :
- Provide first-line technical support and assistance to end-users, addressing their IT related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
- Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
- Associate should be client-focused and able to work with users from different communities and cultures across the globe.
- Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
- Work in shifts and work from office
- Candidate must be flexible to relocate to the work location
Education and Skills :
- Night shift allowance will be paid by the project.
- Cabs will be provided for pick-up and drop-off, ensuring safety and comfort.
- Timely rewards and recognition will be given to top performers
How To Apply Revature Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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