Dassault Systemes Off Campus Drive : Dassault Systemes hiring fresher for Technical Support Engineer Role for B.E / B.Tech / M.E / M.Tech graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Dassault Systems :
Dassault Systemes is the global leader in CAD, PLM software, 3D design, 3D digital mock-up products. ENOVIA, BIOVIA, DELMIA, 3DEXCITE, SOLIDWORKS, SIMULIA, CATIA to name a few, are our flagship, legacy Software Products used by Defense, Aviation, Automobile, Manufacturing, Retail Healthcare & other various industries today. #3ds
Job Description :
We are looking for a candidate with hands-on experience on any CAD software and preferably some exposure to PLM. We have key mission to support our Customers globally, on Dassault Systemes suite of PLM Products.
Job Title : Technical Support Engineer
Job Type : Full Time
Location : Pune
Experience : Fresher
Role and Responsibility :
- Assist Customers/Partners to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products
- Respond immediately in case of Customer Crisis situations
- Work closely with customers and partners as situation demands to resolve issues and ensure smooth deployment/production run
- Participate in customer calls on demand, demonstrating technical expertise and deliver enhanced value & satisfaction
- Create Knowledge capitalization content on key technical topics
- Be self-motivated and eager to engage in challenging situations demanding high reactivity, while continuously raising the standard of quality of DS Customer Support
- Able to troubleshoot and debug the issues by analyzing traces/logs and other third party tools
- Ensure Knowledge capitalization content creation at regular basis and spread awareness about it at every possible need and opportunity
Education and Skills :
- B.E., B.Tech (Mechanical/Production) from premier institutions with good academic track records 60% throughout in all academics with NO GAPS
- 0-3 years Industry Experience with any CAD and/or PLM software
- Candidate should have undergone any CAD/PLM training or Certification of CAD/PLM software
- Exposure to PLM operations and concepts is an added advantage
- Good English communication skills, both written and verbal required
- Must be able to help Customers and Development Team analyze and diagnose complex system problems via telephone or e-mail and make sound judgments based on deciding priorities
- Ability to work in a fast paced dynamic environment
How To Apply Dassault Systemes Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
Instant Job Updates and Alerts :
Join our Official Whatsapp Group : Click Here
Join our Official Telegram Channel : Click Here
Join our Official Instagram : Click Here