Ericsson Off Campus Drive : Ericsson Off Campus hiring fresher for Field Dispatch Engineer Role for B.E, B.Tech, M.E, M.Tech, MCA graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Ericsson :
Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world.
Job Description :
You will also be responsible for receiving trouble reports from the Operator’s Customer Care Center (or from the Operator’s customer directly in some very specific cases), resolving them to the customer’s satisfaction and providing significant status on repair and/or restoration activity to the Customer Care Center (or to the Operators’ customers).
Job Title: Field Dispatch Engineer
Job Type: Full Time
Work Location: Bangalore
Experience: Fresher – 2 Years
Role and Responsibility:
- Manage all incidents raised through the ticketing tool or on customer request.
- Work with ISP’s and third party vendors to identify issues with client infrastructure equipment.
- Help onsite engineers to check and resolve issues with the equipment, take cautious decision to ensure that the down time is as short as possible.
- Document new resolutions identified.
- Processing new orders received from the customer, ensure accuracy, quality and SLA is maintained for each orde
Education Qualification :
- Interface with CPM’s/End to end leads to ensure timely project deliverables
- Implementations of activities related to 2G/3G/4G technologies
- Expertise required with respect to Nokia, Huawei, Ericsson and Nortel
- Importing and provision of XMLs and skills required in the troubleshooting of plans
- Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
- Experience: 0-2 years
How To Apply Ericsson Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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