Ericsson Off Campus Hiring Fresher For Intern | Kolkata

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Ericsson Off Campus Drive : Ericsson Off Campus hiring fresher for the Intern Role for B.E / B.Tech / M.E / M.Tech graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

About Ericsson :

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world.

Job Description :

The Domain Support Specialist is responsible for the technical capability in Automated Operations running of Services. Includes diagnosis, fast domain support, routine resource fulfillment, (on site) technical support, management and execution of proactive and reactive maintenance activities and implementation of change request by focusing on the allocation, implementation, configuration, activation and testing of specific services or resources.

Job Title: Intern
Job Type: Full Time
Work Location: Kolkata
Experience: Fresher – 2 Years

Role and Responsibility :
  • Acts as the critical issue point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations.
  • Actively monitor ticket queues to ensure timely response to tickets.
  • Service KPI/Alarm Monitoring and Ticket Management for Ericsson and Huawei vendor.
  • RF knowledge for 2G/3G/LTE/NR
  • Understanding of Node alarms /events.
  • Understanding of Radio KPI for each technology
  • To ensure correct working methodology, critical issue, and customer handling
  • Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations.
  • Focused on improvement of automated recovery.
  • Partner concern support for Service surveillance and (on-site) service.
  • Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
  • Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its own analysis or when prompted by MS Automated Service Function processes.
  • Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required.
  • Guarantee that Ericsson delivers a technical solution in accordance with the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the services.
Education and Skills: 
  • Engineering preferably in Electronics, Computer science, IT or equivalent
  • Solid understanding on end to end Ran Nodes (2G, 3G, 4G, 5G) with product BTS, RBS, ENODEB, BASEBAND, RNC multi-vendor Ericsson/Huawei.
  • L1 fault management fix and alarms Clearing in the Network
  • Good knowledge of operation and solve of multivendor telecommunication RAN equipment’s Ericsson/Huawei.
  • Alarm Management for the assigned Network Services
  • To investigate faults/cause related to system/network problems.
  • To prioritize faults to meet SLA/WLA. RF knowledge for 2G/3G/LTE/NR
  • Understanding of Node alarms /events. Understanding of Radio KPI for each technology
  • To ensure correct working methodology, critical issue, and customer handling
  • Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations.
  • Focused on improvement of automated recovery.
  • Good communication skills with good experience on customer/MSIP handling.
  • 24*7 Operations working in shift.
  • Knowledge of Performance KPIs like Accessibility, Retainability, Mobility, Availability and Integrity.
  • Analytical and synthesis capabilities
How To Apply Ericsson Drive ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here

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