Gainsight Off Campus Drive : Gainsight Off Campus hiring fresher for IT Help Desk Intern for B.E / B.Tech / M.E / M.Tech / MCA / M.Sc graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Gainsight :
Gainsight’s innovative customer-centric technology is driving the future of customer success. The company’s Customer Cloud offers a powerful set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together enable businesses to put the customer at the center of everything they do.
Job Description :
Gainsight is looking IT Help Desk – Intern in Hyderabad.
Job Title : IT Help Desk – Intern
Job Type : Full Time
Location : Hyderabad
Experience : Fresher
Role and Responsibility :
- Helpdesk ITSM software, Operating Systems (MacOS(Most preferred), Windows and Linux)
- Google Workspace, Okta, Microsoft 365
- Teleconferencing solutions – Zoom, Slack, Microsoft Teams and Google Meet
- Network printers and scanners
- AV Conferencing Equipment Configurations, VoIP Phones like Polycom, Cisco and Avaya
- Identity and Access Management tools like OKTA *Cloud Applications (with Single Sign On), Azure Virtual Desktop
Education and Skills :
- Any Graduate (Engineering or IT graduate preferred)
- Experience: Max. 0 to 2 years of experience in ITES/Software support/telecom domain/Customer Care/Backend services/Tech support/live chat support
- Knowledge of Computer Peripherals/Operating Systems(MacOS (Most preferred)), Windows and Linux
- ITIL certified preferred *Excellent computer/ internet navigation skills
- Persuasion and convincing skills, efficient typing skills (30 wpm with 90% accuracy).
- Proficiency in verbal and written English/customer interaction.
- Should be able to work and co-ordinate in a team.
How To Apply Gainsight Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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