GlobalLogic Off Campus Drive : GlobalLogic Off Campus hiring fresher for Product Support Engineer Role for B.E / B.Tech / M.E / M.Tech graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About GlobalLogic :
GlobalLogic is a full-lifecycle product development services leader that combines deep domain expertise and cross-industry experience to connect makers with markets worldwide. Using insight gained from working on innovative products and disruptive technologies, we collaborate with market-defining business and technology leaders to make amazing products, discover new revenue opportunities, and accelerate time-to-market. With a team of over 10,000+ employees, GlobalLogic is headquartered in the United States and operates design and engineering centers around the world, extending the benefits of its authentic global presence to customers in digital media, electronics, healthcare, infrastructure, finance, retail, and telecom industries. In India, GlobalLogic has its engineering centers at Noida, Gurgaon, Hyderabad, Nagpur and Bangalore.
Job Description :
GlobalLogic is looking for an enthusiastic candidate who has knowleadge in SQL and Networking. In this role, you will apply your web development expertise to assist with support, resolve issues and product enhancement. You will collaborate with various teams, including development, business, and customer support, to ensure a positive user experience and address any technical challenges.
Job Title: Product Support Engineer
Job Type: Full Time
Work Location: Gurgaon
Experience : Fresher – 1 Years
Roles and Responsibility:
- Triage issues coming from various channels such as phone, chat, or web portal
- Prioritize customer urgency and issues priority
- Search and reuse information gained from our internal information repositories
- Log all incidents and requests into our case management system
- Accurately document all customer interactions in a case management system
Education and Skills :
- 0-1year
- Nice to have experience in Python.
- Appropriate sense of urgency and respect for our customers’ time and effort
- Ability to assess customer sentiment at all stages during the communication.
- Ability to drive issues through the organization with urgency.
- Create positive experiences through effective and clear communication
- Excellent Communication Skills, Written and oral.
- Connect issues and cases to the most appropriate and effective resource.
- Create positive experiences through effective and clear communications, appropriate sense of urgency, and respect for our customers’ time and effort.
How To Apply GlobalLogic Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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