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PhonePe Off Campus Drive : PhonePe Off Campus hiring fresher for Advisor Role for any graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.

About PhonePe :

PhonePe is a mobile payments app that allows you to transfer money instantly to anyone, by using just their mobile number. Our goal is to make digital payments so easy, safe & universally accepted that people never feel the need to carry cash or cards again.

Job Description :

We are looking for specialists for the Inhouse Customer Experience team. As a specialist, your primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience.

Job Title : Advisor
Job Type : Full Time
Location : Bengaluru
Experinence : Fresher – 2 Years

Role and Responsibility :

Act with integrity & think customer-first in every interaction
Handle basic PhonePe account and transaction related queries
Ability to flex between phone & data channels
Follow specified process guidelines to bring about resolution
Build customer trust through their interaction
Ability to meet hourly & daily productivity goals
Leverage internal processes and resources to drive resolution
Escalate appropriately taking support from relevant teams to resolve customer issues
Recommend process improvements
Engage & Educate customers so they’re able to leverage PhonePe to the fullest

Education and Skills:

Have excellent written and verbal communications
Have good learnability
Be an active listener and deal well with objection
Have strong customer orientation and ability to adapt/respond to different scenarios
Be a team player, flexible and open to feedback
Ability to multitask, prioritise, and manage time effectively
Should be able to speak in English and Hindi
Graduation (10+2+3) is Mandatory
0 – 2 years of work experience in a customer facing role
Multilingual skills (spoken + written) in South Indian languages are preferred

How To Apply PhonePe Off Campus Drive ??

All interested and eligible candidates can apply before expire in the following link.

Apply Link : Click Here

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