PTC Off Campus Drive 2026: PTC Off Campus 2026 hiring fresher for Technical Support Representative / Associate Product Analyst (Technical Support) Role for B.E / B.Tech / M.E / M. Tech graduates and 2025 / 2026 batch graduates are eligible. The detailed company eligibility and application details are given below.
About PTC:
PTC unleashes innovation with award-winning, market-proven digital solutions that enable industrial companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. In combination with an extensive partner network, PTC provides customers flexibility in how its technology can be deployed to drive digital transformation – on premises, in the cloud, or via its pure SaaS platform. At PTC, we don’t just imagine a better world, we enable it.
Job Description:
The Technical Support Representative (TSR) team is responsible for delivering high-quality customer support and managing various internal administrative tasks. As professional service representatives, TSRs ensure efficient case resolution for PTC customers while fostering a positive and collaborative work environment within the Technical Support (TS) organization.
Job Title: Technical Support Representative / Associate Product Analyst (Technical Support)
Job Type:Â Full Time
Work Location:Â Pune
Experience:Â Fresher – 2 Years
Role and Responsibility :
- Open support cases in the Customer Relationship Management (CRM) system for issues reported via phone, voicemail, or email.
- Route incoming customer calls to the appropriate technical support team or department.
- Escalate critical or urgent issues to Technical Support Management.
- Monitor and route ISO-related cases following low-rated customer satisfaction surveys.
Education and Qualification:
- Bachelor’s degree in any discipline
- 0–2 year of experience in customer support or a related field (preferred)
- Proficiency in Windows at the user level, with basic administrative knowledge
- Excellent verbal and written communication skills for handling customer issues via phone and email
- Strong troubleshooting abilities, including configuration, duplication, and root-cause analysis of technical issues
- Solid technical writing skills, with the ability to document and share knowledge through article publishing
How To Apply PTC Off Campus Drive 2026??
All interested and eligible candidates can apply before expired in the following link.
Apply Link : Click Here(Technical Support Representative), Click Here(Associate Product Analyst (Technical Support – CAD))
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