PTC Off Campus Drive : PTC Off Campus hiring fresher for Associate Product Analyst Role for B.E / B.Tech / M.E / M.Tech / MCA / M.Sc graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About PTC:
PTC unleashes innovation with award-winning, market-proven digital solutions that enable industrial companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. In combination with an extensive partner network, PTC provides customers flexibility in how its technology can be deployed to drive digital transformation – on premises, in the cloud, or via its pure SaaS platform. At PTC, we don’t just imagine a better world, we enable it.
Job Description:
You will be responsible for providing efficient and professional support to PTC’s Global customers during Indian hours by applying product knowledge on PTC’s PLM product – Windchill with increasing autonomy for clarifying, troubleshooting, communicating, and documenting solutions for medium to advanced customer issues. Also responsible for active participation in contributing and evolving the PTC Knowledgebase by authoring technical articles by capturing best practices, troubleshooting methodologies, and resolution.
Job Title: Associate Product Analyst
Job Type: Full Time
Work Location: Pune
Experinence : Fresher – 2 Years
Role and Responsibility :
- Provide support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality issues with Windchill Products.
- Provide a customer-centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes.
- Developing expert-level knowledge of the Windchill installation and functionality issue and keeping PTC Knowledgebase evolved
- Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems, and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customers.
- Focus on own professional development and occasional teaching or mentoring of other team members. With increasing experience and providing valuable input to Technical Support projects and/or functional teams.
- Assist in the creation and implementation of technical training and documentation related to the above topics Collaborate with other offices worldwide to provide first-class support for mission-critical customers
Education and Qualification:
- Minimum Bachelor/ Master (BE, ME, BTech, MTech) in / Comp Science, Mechanical, E&TC or relevant stream, Bachelor/master’s in computer application or related field. (MCA, MCS)
- Fresher or 1 years of experience in support profile (Windchill or other enterprise level software)
- Strong written and verbal communication skills
How To Apply PTC Off Campus Drive ??
All interested and eligible candidates can apply before expired in the following link.
Apply Link : Click Here
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