Teradata Off Campus Drive : Teradata Off Campus hiring fresher for Technical Support Specialist – Intern Role for B.E / B.Tech / M.E / M.Tech / MCA / MSC Graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Teradata :
Teradata is the connected multi-cloud data platform for enterprise analytics, solving data challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today — making your data easier to consume everywhere, with no added risk.
Job Description :
The Teradata Global Support Organization-Base (GSO BASE) Support team is a 24×7, high volume global support centre. Along with incident management, we provide technical/functional knowledge necessary to resolve customer’s problems, both internal and external. The support is provided in multiple languages across the globe.
Job Title : Technical Support Specialist – Intern
Job Type : Full Time
Work Location : Hyderabad
Experinence : Fresher – 1 Year
Role and Responsibility :
- The Technical Support Specialist – Intern works in a fast-paced, demanding technical customer support centre environment that requires timely solutions to complex technical problems, often of a critical nature to the customer.
- As a technical support specialist for Teradata’s Base Support team, you will perform troubleshooting activities, escalate problems to the appropriate party(s), and assist in communicating the solution to the customer.
- You will develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools.
- You are required to have both strong technical and interpersonal skills.
- The work environment requires 24×7 coverage which is achieved via follow the sub-Model, on-call rotations, and extended hours, as needed, to accommodate customer needs.
- This position will also be supporting international customers in Japan for after hours and the ability to be proficient in English is a plus.
Education and Skills :
- Effective oral and written communications skills in English language.
- 0-1 years of Technical Support related experience.
- Good Database and Operating System knowledge
- Experience in Help Desk/Customer service position is a plus
How To Apply Teradata Off Campus Drive ??
All interested and eligible candidates can apply before expired in the following link.
Apply Link : Click Here
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