Thomson Reuters Hiring Fresher For Sales Support Coordinator | Hyderabad

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Thomson Reuters Off Campus Drive : Thomson Reuters Off Campus hiring fresher for Sales Support Coordinator Role for B.E / B.Tech , ME / M.Tech graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

Thomson Reuters
About Thomson Reuters :

Thomson Reuters is a leading provider of business information services. Our products include highly specialized information-enabled software and tools for legal, tax, accounting, trade and compliance professionals combined with the world’s most global news service, Reuters.

Job Description :

The ideal candidate will be self driven, result oriented and demonstrate problem solving skills. They must also possess effective oral and written communication skills, as well as strong interpersonal skills. A history of resolving time sensitive issues in a fast paced production environment while maintaining strong customer relationships are key selection criteria.

Job Title : Sales Support Coordinator
Job Type : Full Time
Location : Hyderabad
Experinence : Fresher

Role and Responsibility :
  • Responsible for order transaction processing, placing Quotes in Big Machines
  • Adherence to the Service Level Agreements – productivity, turn-around-time, and accuracy with respect to cases created.
  • Respond to customer inquiries via SFDC Tool & email etc.
  • Respond to inquiries regarding a specific or more complex product or a specific customer (based on customer size or revenue tied to customer). Inquiries will vary but typically include address changes, account changes/updates, order status, billing inquiry/modifications, etc.
  • Ensure each customer contact is handled in a manner consistent with the Thomson Reuters brand and values to maintain customer satisfaction and retention.
  • Use analysis along with policies and procedures to resolve customer issues. Interpret customer contracts and assist Field Rep’s, ASM’s
  • Researching missing payments and applying credits on the invoices, encoding error corrections, payment corrections, funds transfer
  • Filter and escalate inquiries as appropriate.
Education and Skills :
  • 0-2 Years
  • Basic degree to be completed
  • Basic experience in Excel and MS Office, Knowledge on SFDC
  • Very Good Communication Skills is required.
How To Apply Thomson Reuters Off Campus Drive??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here

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