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Zoho Off Campus Drive: Zoho off campus hiring fresher for the Technical Support Engineers Role for any graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.

About Zoho :

Zoho Corporation is the software company in chennai .Zoho was born name is AdvenNet.Inc in 1996. Zoho own other brands ManageEngine and WebNMS. Zoho provide beautifully smart software and ideas to help you grow your business. Zoho family is expanding with over 60 million users worldwide, Zoho’s 45+ products aid your sales and marketing, support and collaboration, finance and recruitment needs – letting you focus only on your business. Zoho introduce new CRM solution, built and priced specifically for small business and micro businesses. ManageEngine ,the IT Management division of zoho corporation more than 3 million IT users worldwide. WebNMS , the IoT software division of zoho is provider of an enterprise IoT software solution.

Job Description :

ZOHO Corporation has launched a new initiative to develop world-class products in electro-mechanical domain

Job Title : Technical Support Engineer
Job Type : Full Time
Location : Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.
Experience : Fresher

Role and Responsibility :

Answer customer queries about product features and capabilities through phone, e-mail & chat.
* Efficiently troubleshoot technical issues reported by customers and assist them with in-product
and third party configurations.
* Take ownership of the unresolved cases and coordinate with internal teams to ensure prompt
resolution.
* Work closely with the Engineering and Product Management teams to escalate critical issues and
provide suggestions for product enhancement.
* Coordinate with various internal teams during an incident, communicate the status effectively till
resolution.
* Consistently meet SLA and other key performance metrics.

Deatils:

Excellent verbal and written English communication skills
* Attention to detail and a strong desire to learn
* Willingness to work in night shifts and weekend shifts either permanently or on a rotational basis
* Should be flexible with all modes of Support – Email, Live chat and Calls
* Experience in Technical Support Engineer / Customer Success Specialist with an Email Service Provider OR Email Security Software Vendor OR Domain Hosting Provider would be an added advantage.
* Basic knowledge of Networking and Active Directory.

How To Apply Zoho Off Campus Drive ?

All interested and eligible candidates can apply before expire in the following link.

Apply Link : Click Here(chennai), Click Here(Link2)

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