Anthology Off Campus Drive : Anthology Off Campus hiring fresher for Product Support Engineer / Associate Cloud Engineer / Associate Technical Support I Role for B.E / B.Tech / M.E / M.Tech degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below. Â
About Anthology :
Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.For more information about Anthology and our career opportunities, please visit www.anthology.com.
Job Description :
We are seeking a highly motivated Associate Technical Support I to join our Global Support team. In this role, you will be responsible for providing first-level support on application and infrastructure issues, documenting root cause analyses (RCA), creating knowledge base articles, and ensuring smooth communication with customers. This position offers an exciting opportunity to develop your technical skills and grow within a global team, supporting critical systems and applications. The ideal candidate will be flexible, with strong problem-solving abilities and the ability to work in a fast-paced, dynamic environment.
Job Title: Product Support Engineer / Associate Cloud Engineer / Associate Technical Support
Job Type:Â Full Time
Work Location:Â Bangalore
Experience :Â Fresher – 2 Years
Role and Responsibility:  
- Being an active part of the cloud services team
- Installing and managing central computing systems and servers and their associated operating systems
- Monitoring operations of central computing resources for performance optimization
- Making recommendations for upgrading hardware and software resources
- Providing consulting to applications and database personnel relative to hardware and operating system environments
- Providing documentation to guide operations personnel in the day-to-day functions associated with hardware and operating systems environments
- Collaborating with the clients and/or other members of the team
Education Qualification :
- 0-1 years of relevant experience in Systems Management/Application Support/Infrastructure Monitoring and Management/CRM product support
- Good Windows troubleshooting skills
- Basic knowledge of Cloud (Azure/AWS)
- Familiar with installation/administration of IIS 6.0/7.0
- Familiar with DNS concepts
- Familiar with networking – TCP/IP
- Fluency in written and spoken English
- Team player with strong desire to learn
- High integrity and accountability
- Strong oral and written communication skills
- Prior experience in a customer service environment
- Ability to handle critical issues in a large-scale enterprise environment and determine the best course of action for escalations
- Organized to plan work and follow a plan accurately
- Ability to gain expertise in diverse technology areas
How To Apply Anthology Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here(Product Support Engineer), Click Here(Associate Cloud Engineer), Click Here(Associate Technical Support)
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