CSS Crop Off Campus Hiring Fresher For Technical Support Engineer | Hyderabad

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CSS Crop Off Campus Drive : CSS Crop off campus hiring fresher for Technical Support Engineer Role for Bachelor’s or Master’s degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

About CSS Crop :

CSS Corp is a global customer experience and technology services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,500 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Job Description :

CSS Crop is looking Technical Support Engineer for Hyderabad.

Job Title : Technical Support Engineer
Job Type : Full Time
Location : Hyderabad, India
Experience : Fresher

Role and Responsibility :
  • Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
  • Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bugs with application owners
  • Uses troubleshooting techniques to identify network-related issues
  • Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers
  • Help employees with access & account issues based on defined/documented guidelines, policies and procedures
  • Attends required technical training sessions and makes effective use of KBs to address issues efficiently
  • Complies with schedule adherence to ensure the overall service level targets are achieved
  • Identifies and provides input on unique (or) recurring user problems
Education and Skills :
  • Excellent communication skills
  • Good customer service skills, multitasking and leadership skills
  • Ability to adjust quickly to changing priorities and make quick decisions with limited information
How To Apply CSS Crop Off Campus Drive ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here

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