Forcepoint Off Campus Drive : Forcepoint Off Campus hiring fresher for Technical Support Engineer Role for B.E / B.Tech / M.E / M.Tech / MCA graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
Forcepoint is the human-centric cybersecurity company that understands behavior and adapts security response and enforcement to risk. The Forcepoint Human Point platform delivers Risk-Adaptive Protection to continuously ensure trusted use of critical data and systems. Based in Austin, Texas, Forcepoint protects data and identities for thousands of enterprise and government customers in more than 150 countries.
Forecpoint is looking for a Technical Support Engineer in Bangalore
Job Title: Technical Support Engineer
Job Type: Full Time
Work Location: Bangalore
Experinence : Fresher – 2 Years
Role and Responsibility :
- Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges. Updates databases with status of returned materials issues and accounts for returns inventory. Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules. Ensure service information accessible by sorting and filing documents/forms. May schedule field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.. Acquires job skills and learns company policies and procedures to complete routine tasks Works on assignments that are routine in nature where limited judgment is required. Has little or no role in decision-making. Shares routine and non-routine information; most contact is within functional area Normally receives detailed instructions on most work and works under close supervision.
Education and Qualification:
- 0-2 years of experience
How To Apply Forcepoint Off Campus Drive ??
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