Guidehouse Off Campus 2026 Hiring Fresher For Junior Engineer – Service Desk | Hyderabad

Guidehouse Off Campus Drive : Guidehouse off campus hiring fresher for Junior Engineer – Service Desk Role for BE / BTech / BSc / MSc or Equivalent graduates and 2025 / 2026 batch graduates are eligible. The detailed company eligibility and application details are given below.  

About Guidehouse :

Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation.

Job Description :

As a Technology Fresher, you will begin your career in software development and IT solutions, gaining hands-on experience with modern technologies and working on real-world projects. This role is designed to build a strong foundation in programming, problem-solving, and system integration.

Job Title: Junior Engineer – Service Desk
Job Type: Full Time
Work Location: Hyderabad
Experience : Fresher

Role and Responsibility :

• Work as a Junior Service Desk / Helpdesk / Desktop Support Engineer, providing first-level IT support.
• Provide technical assistance to global users through calls, chats, and tickets.
• Log, prioritize, and manage incidents and service requests in the ticketing system as per defined SLAs.
• Recognize, diagnose, and resolve basic technical issues by engaging with users and following standard troubleshooting steps.
• Troubleshoot issues related to operating systems, MS Office applications, email, internet connectivity, and peripheral devices.
• Escalate or route complex issues to next-level IT support teams following standard procedures.
• Maintain proper documentation of incidents, solutions, and user interactions.
• Follow IT policies, processes, and information security guidelines.
• Work in night shifts to support users across the USA and other global locations.

Education and Qualification : 

• Engineering / Science graduate (or equivalent qualification). 2025, 2026 passed out.
• Experience Criteria: Fresher
• Strong verbal and written communication skills in English.
• Basic hands-on knowledge of laptops, desktops, and peripherals.
• Understanding of operating systems (Windows) and MS Office tools.
• Good problem solving and analytical skills
• Ready to work in rotational shifts covering 24/7 support
• Strong problem-solving mindset and willingness to learn.
• Ability to quickly grasp new tools, technologies, and processes.
• Good customer service orientation and teamwork skills.

How To Apply Guidehouse Off Campus Drive ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here

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