SBI Card Off Campus Drive: SBI Card off campus hiring fresher for Associate Analyst Role for any graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About SBI Card:
SBI Card was launched in October 1998 by the State Bank of India and GE Capital. Incorporated as SBI Cards and Payment Services Limited (previously known as SBI Cards and Payment Services Private Limited), SBI Card is headquartered in Gurgaon, Haryana.
SBI Card is looking for Associate Support in Chennai.
Job Title: Associate Support
Job Type: Full Time
Work Location: Chennai
Experience : Fresher – 1 Year
Role and Responsibilities:
- Review , execute and decision the allocated cases for Video KYC processes : This includes close coordination with the sales team spocs as well as the customer by conducting the Video KYC verification for potential /existing customer base (in line with the process /policy defined) .
- Ensure 100% adherence to the regulations/policy defined for Video KYC process as well as KYC documents ( Officially valid documents -OVD’s)
- Ensure accurate updation of the decisioning files/system for the final decisions on the cases
- Ensure that the benchmark productivity /accuracy & TAT target is met & also support team targets for the same
- Ensure prioritisation and closure of urgent customer/internal stakeholders emails as well as VKYC refferals
- Review the process and proactively identify the gaps & highlight the same for changes – including communication templates/customer concerns/RCA’s
- Maintain/track process specific responsibilities assigned for any new changes in policies/systems/processes
- Ensure near zero complaints from internal as well as external customers by ensuring accurate /timely execution of responsibilities
- Cater to exceptional requests, escalation, queries and activities as required by the business
How To Apply SBI Card Off Campus Drive ??
All interested and eligible candidates can apply before expired in the following link.
Apply Link : Click Here
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