Adobe Off Campus Drive 2026 : Adobe off campus 2026 hiring for Apprentice — Technical Support Role for B.Tech / MCA / M.Tech / M.Sc graduates and 2025 / 2026 batch graduates are eligible. The detailed company eligibility and application details are given below.
About Adobe :
Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. In short, Adobe is everywhere, and we’re changing the world through digital experiences.
Job Description :
Adobe’s Apprenticeship Program is a structured twelve-month training program designed to develop the next generation of technical support professionals. Apprentices join the India Customer Engineering team, gain hands-on experience and training pertaining to customer support for Adobe Experience Cloud products, and build the skills needed to be considered, for opportunities at various companies.
Job Title : Apprentice — Technical Support
Job Type : Full Time
Location : Noida
Experience : Fresher – 6 Months
Role and Responsibility :
- As an Apprentice — Technical Support, you will be trained to empower Adobe customers by resolving product and technical queries related to Adobe Experience Cloud. You will work alongside experienced engineers, learn to navigate complex software environments, and develop the communication and problem-solving skills that define a great support professional.
What You Will Do - Once onboarding and enablement is completed, handle inbound customer queries, with guidance from senior engineers and under the supervision of your mentor
- Troubleshoot and resolve base level technical and product issues, under the supervision of designated senior engineers, escalating more complex cases with clear documentation
- Learn to work within SLA frameworks — with the goal of meeting SLA targets independently
- Document issues accurately in the case management system following established guidelines
- Contribute to knowledge base articles as a learning deliverable, reviewed and published with mentor sign-off
- Participate in rotational shift coverage, with a gradual introduction to evening shifts after the initial onboarding period
Education and Skills:
- B.Tech / MCA / M.Tech / M.Sc graduate in the 0–6 months experience range
- Foundational knowledge of web technologies: HTML, CSS, JavaScript, XML
- Basic understanding of databases and SQL queries
- Good written and verbal communication in English
- Analytical mindset and willingness to learn in a fast-paced environment
- Comfortable working in a shift environment to cater to global customer needs
Adobe Apprenticeship Program
Good to have (training will be provided during the program): - Exposure to any one of: Java, Python, PHP, or a modern front-end framework (React, Angular)
- Familiarity with RESTful APIs or web services concepts
- Experience with any CMS, CRM, or marketing automation tool
- Prior internship or project experience in technical / product support or software development
Shift & Work Model
Work from Adobe’s Noida office. Shifts are predominantly US PST time zone. Any changes in shift schedules are communicated at least one week in advance.
Evaluation
Apprentices are assessed at Month 6 (mid-program review) and Month 11 (final review). Evaluation covers: - Case quality and resolution rate against apprentice-calibrated targets
- Technical skill development against the program learning roadmap
- Communication quality and customer handling
- Reliability, professionalism, and team contribution
Apprentices who meet the criteria at the final review may be considered, at Adobe’s sole discretion, for opportunities at Adobe, including through any appropriate form of engagement after successful completion of the apprenticeship.
How To Apply Adobe Off Campus Drive ?
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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