Barclays Off Campus Drive : Barclays Off Campus hiring fresher for Specialist Customer Care Support Role for any graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Barclays :
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Job Description :
To work in a team environment for various transaction based on processing of instructions within agreed timelines by combining analysis and judgment with speed & accuracy to consistently provide a high-level customer service
Job Title : Specialist Customer Care Support
Job Type : Full Time
Location : Chennai
Experience : Fresher – 2 Years
Role and Responsibility :
- Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy
- Adhere to quality control discipline, procedures and checks at all times
- Day to day query resolution, with upward escalation of more complex queries to the management team
- Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage
- Assist team manager in administration of the section, including organizing workflow, queue management & query resolution
- May be involved in the retrieval and distribution of information, either on paper or any other electronic medium
- Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviewss
Education and Skills :
- 0-24 months of relevant experience
- Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
- Experience of working in BPO/KPO
- Flexibility in hours of work and ability to work changing shifts patterns
How To Apply Barclays Off Campus Drive??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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