Gainsight Off Campus Drive : Gainsight Off Campus hiring fresher for Associate Support Engineer for B.E / B.Tech / MCA / M.E / M.Tech graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Gainsight :
Gainsight’s innovative customer-centric technology is driving the future of customer success. The company’s Customer Cloud offers a powerful set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together enable businesses to put the customer at the center of everything they do.
Job Description :
Gainsight is hiring for associate support engineer in Hyderabad.
Job Title : Associate Support Engineer
Job Type : Full Time
Location : Hyderabad
Experience : Fresher – 1 Year
Role and Responsibility :
- Enable customers to achieve their business goals using CS best practices and Products as medium
- Resolve and remediate software and technical questions for the customer efficiently and effectively
- Gather the required information necessary in order to resolve technical issues
- Automate repeated tasks to gain efficiency and enhance productivity
- Manage internal/external expectations regarding estimated response times for issue resolution and track time, progress, goals and deadlines
- Collaborate with Engineering and Support team members to properly manage customer requirements and escalate when appropriate
- Partner with development team members on various strategic projects when needed
- Collaborate closely with teams in USA (St. Louis, California, others)
- Maintain a highly organized and accurate task list, visible to project management and other project resources engaged in the project
Education and Skills :
- Excellent communication skills (verbal and written)
- Excellent aptitude for Technology and strong logical and analytical skills
- Excellent Customer Service skills
- Knowledge of SQL and/or CRM (Salesforce)
- Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
How To Apply Gainsight Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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