Licious Off Campus Drive 2026 : Licious Off Campus 2026 hiring fresher for Customer Excellence Executive Role for any graduates and 2024 / 2025 / 2026 batch graduates are eligible. The detailed company eligibility and application details are given below.
About Licious :
Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation.
Job Description :
We are Licious and we are a Bengaluru based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies and friends. We pride ourselves on being India’s most successful D2C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-licious fresh meat and seafood!
Job Title : Customer Excellence Executive
Job Type : Full Time
Location : Bangalore
Experience : Fresher – 3 Years
Role and Responsibility :
- Contact lapsed customers to understand reasons for inactivity through structured feedback calls.
- Conduct short customer satisfaction and experience surveys.
- Reach out to existing offline customers to communicate new product launches, promotions, and seasonal offerings.
- Proactively encourage repeat purchases based on customers’ previous buying patterns and replenishment cycles.
- Capture customer feedback accurately and identify recurring themes, issues, and opportunities.
- Prepare daily, weekly, and monthly reports with customer insights, calling performance, and key trends.
- Work closely with Operations, Marketing, and Category teams to share customer feedback and recommend improvements.
- Maintain accurate customer records and ensure timely follow-up on customer requests or concerns.
- Meet defined productivity and quality standards for customer interactions.
Education And Skills :
- Are a Graduate in any discipline.
- Have 0–3 years of experience in customer service, telesales, customer support, CRM, or call centre operations is preferred.
- Have excellent listening and interpersonal skills.
- Have Strong verbal communication with a customer-first mindset.
- Are Patient, empathetic, and able to build rapport over the phone.
- Are Analytical mindset with the ability to identify patterns and generate insights.
- Are Strong organizational and time management skills.
- Have the Ability to collaborate effectively with cross-functional teams.
- Are Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Are Comfortable working with CRM platforms and customer databases (preferred).
How To Apply Licious Off Campus Drive 2026 ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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