The Golden Rise Hiring Fresher For IT Support Specialist | Pune

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The Golden Rise Off Campus Drive : The Golden Rise off campus hiring fresher for IT Support Specialist Role for Bachelor’s degree graduates and any graduates are eligible. The detailed company eligibility and application details are given below.  

golden rise
About The Golden Rise :

The Golden Rise, located in Hyderabad’s vibrant Gachibowli district, is a premier talent outsourcing firm. We specialize in connecting skilled professionals with top multinational corporations and innovative startups, fostering career growth and organizational success.

Job Description :

We are seeking a proactive and customer-focused IT Support Specialist to join our IT team. This role is perfect for recent graduates who are passionate about IT support and eager to assist in various support functions.

Job Title : IT Support Specialist
Job Type : Full Time
Location : Pune
Experinence : Fresher – 5 Years

Role and Responsibility :
  • Technical Support: Provide first-line support for IT-related issues and troubleshoot hardware and software problems.
  • User Assistance: Assist users with IT-related queries and provide guidance on the use of IT systems and applications.
  • System Maintenance: Perform routine maintenance and updates on IT systems and equipment.
  • Incident Management: Log and track IT incidents and service requests to ensure timely resolution.
  • Documentation: Maintain detailed documentation of IT support processes, solutions, and user guides.
  • Training: Conduct training sessions for users on new systems and technologies.
  • Network Support: Assist in maintaining network infrastructure and connectivity.
  • Security: Implement security measures and ensure compliance with IT security policies.
  • Collaboration: Work closely with other IT team members to support IT projects and initiatives.
  • Continuous Improvement: Identify opportunities for improving IT support services and processes.
Education and Skills :
  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Strong understanding of IT support principles and best practices.
  • Proficiency in troubleshooting hardware and software issues.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • High attention to detail and accuracy.
  • Ability to handle sensitive information with confidentiality.
  • Eagerness to learn and grow in the IT support field.
How To Apply The Golden Rise Off Campus Drive ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here

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