Zycus Off Campus Hiring Fresher For Product Technical Analyst

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Zycus Off Campus Drive : Zycus Off Campus hiring fresher for Product Technical Analyst Role for B.E / B.Tech graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

Zycus Hiring
About Zycus :

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.

Job Description :

Zycus is looking for Engineering Graduates in Computer Science, IT or  Electronics with 0-1 years experience to join us as (Technical Support  Executive) Product Technical Analyst.

Job Title : Product Technical Analyst
Job Type : Full Time
Location : Pune
Experience : Fresher

Role and Responsibility :
  • Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite
  • Be the first point of Contact for Customers having queries/ issues related to Zycus products
  • Work  with the Technical Account Management Team to ensure deliverables are  on-time, increase efficiency  and  resolve issues for customers by  coordinating with multiple Teams from Zycus & Customer side to  achieve Customer Satisfaction
  • Participate and contribute to  best practices (tools/process), knowledge sharing & find ways to  automate and ideate new things to enhance Customer experience, reduce  manual efforts and suggest new processes
  • Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
  • Evaluate and suggest innovative solutions and workarounds for customer requirements
  • Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
  • Provide  strong technical understanding of Zycus product with the ability to  discuss and demonstrate the Zycus  Solution and how it may be configured  to meet a customer’s business needs.
Education and Skills :
  • Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics
  • Experience Level: 0-1 years
  • Strong written and verbal communication skills.
  • Willingness to work in Shifts
  • Flexible,  enthusiastic approach to work including a strong desire to learn new  tools & techniques to solve  business problems.
  • Ability to collaborate with various internal and external stakeholders
  • Ability to multitask, learn, execute and excel
  • Understanding  of Supply chain operations, e-procurement tools, Incident Management  Tools & knowledge of ITIL concepts will be an added advantage
How To Apply Zycus Off Campus Drive ??  

All interested and eligible candidates can apply before expire in the following link.

Apply Link : Click Here

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